SUPPORT

Excellent customer service isn't just a concept at Axacore; it's our way of life. From simple user questions to complex diagnostics, our Customer Support team stands ready to provide prompt assistance.

Spend less time resolving your technical issues by putting Axacore's technical expertise to work for you.

Choose a method that works for you:

• Self-Help. Log into Axacore’s customer knowledge portal to search user and administrator guides, technical support documentation, and more. Contact your system administrator for login credentials. Axacore Self Help
  
  
• Online Support. Log a ticket in Axacore’s online support portal 24 hours a day/7 days a week. Contact your system administrator for login credentials. Axacore Online Support Portal
  
  
• Phone Support. Axacore Support representatives are available Monday through Friday from 9 a.m. to 5 p.m. PST. Contact Technical Support by calling +1 (858) 427-4302.
  
  
• Email. Email Axacore Support at support@axacore.com. An Axacore Support representative will assign a ticket number to your request and contact you based on the case priority.