IF YOU HAVE QUESTIONS, YOU’VE COME TO THE RIGHT PLACE.
We simply love talking about what we do! We make really great products and fully stand behind them. When you need help, you’ll appreciate a real live person on the phone.
You don’t know Axacore until you’ve experienced our wonderful Customer Support team. Maybe you have a simple question (don’t be embarrassed) or a complex question about diagnostics, either way, we’re here to help you.
Your time is valuable. You have options.
Online Support: Log a ticket 24 hours a day.
Phone Support: Real People. Real answers.
Remote Support: On-Demand Assistance
Email Support:
- XDOC – xdoc.help@axacore.com
- FaxAgent – faxagent.help@axacore.com
Self-help: Chances are, if you have a question, someone else has had it before. Search our knowledge base portal, admin guides and technical documentation for your answer.
Knowledge Base:
HELP US HELP YOU.
Our goal is to get you up and running as fast as possible, but we know you’ll have questions. Using our ticketing system is easy; just email us and your ticket will be created automatically. In your email please document your issue clearly and include your product description., error message and a screenshot of the issue.
