Axacore - Remote Assistance Request

Do you need a quick solution to a technical problem? With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.

How It Works:

Windows Client Utility Mac OS Client Utility

Step 1: A small client utility downloads to your computer to start a new support session.

Step 2: Run the client utility to generate a 9 digit secure access code. Provide support technician with the code to proceed.

Step 3: With your permission, the support technician can be provided access to your keyboard and mouse to assist solving your issue.


Additional Utilities:


If needed a Windows SSH Client is available for technical support tasks. Click Here to Download

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