AXACORE – REMOTE ASSISTANCE REQUEST
Do you need a quick solution to a technical problem? With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.
How It Works:
Step 1: A small client utility downloads to your computer to start a new support session.
Step 2: Run the client utility to generate a 9 digit secure access code. Provide support technician with the code to proceed.
Step 3: With your permission, the support technician can be provided access to your keyboard and mouse to assist solving your issue.
If needed a Windows SSH Client is available for technical support tasks. Click Here to Download